The HMIS Lead Agency, in collaboration with the CoC and key stakeholders, ensures that all users have access to the necessary tools to establish and maintain high-quality data within the HMIS system. These tools include:

• Regularly scheduled training sessions
• Data quality reports
• Encouragements and enforcements to address non-responsiveness to data quality concerns

The HMIS Lead Agency is responsible for preparing and executing the Data Quality Plan (DQP). Together with the CoC, they will verify that HMIS data quality is acknowledged and addressed continuously and objectively.

Data entered into the HMIS informs the community, stakeholders, and the public about homelessness and efforts to ensure it is brief, rare, and non-recurring. Therefore, maintaining a high standard of HMIS data quality is crucial. The HMIS Lead Agency will ensure that the DQP facets are measurable, actionable, and iterative. The primary indicators of data quality—timeliness, completeness, accuracy, and consistency—will be monitored. Reports on these indicators will be shared with Agency Liaisons for the relevant project types covered in the DQP.

The goal of the HMIS Lead Agency is for all HMIS users to understand their impact on data quality and support practices that ensure all data within the HMIS system is reliable and high-quality, as defined by the data quality benchmarks in the DQP.