HSN Training
HSN Training Programs: Empowering Providers, Staff and Community Members
At HSN, we offer comprehensive training programs designed to enhance knowledge, skills and collaboration within the homeless services sector. Whether you prefer live, in-person sessions or convenient online modules, our training covers critical areas relevant to homelessness and supportive housing.
HSN has several ongoing trainings available, including:
Homeless Response System Overview
Access and Assessment Training
Navigation into Supportive Housing
Practices in Supportive Housing
Housing Operations
COC Grants Sub-Recipient Training
HMIS (Homeless Management Information System) Training
For detailed descriptions of each HSN training offered, click here.
To download a complete course directory, click here.
To register a new user for HMIS 101: Please click on the blue support button below and select “HMIS Training Ticket Form.”
Fill out the requested information; then click send.
To register for other onboarding training: Click on your role below to see the recommended training sessions, the code you’ll need to sign up, and the link to register.
Training
Access Workers: Emergency Shelter Staff, Outreach Workers, PATH, Intake Specialists, Drop-In Center Staff, CES Hub Workers & Diversion Workers
Ideal Audience: This training is required for service providers participating in the Coordinated Entry System, whether serving as an Access point, Housing Navigator, or Supportive Housing Provider. This includes shelter staff, housing case managers, program managers, street outreach, day services, etc. It is also open to any person who wants to learn more about our community’s response to homelessness.
Homeless Response System Overview
This session provides a shared understanding of homelessness and how our system is responding to it.
HMIS 101
Database training for all new system users, or returning users that have been out of the system for 6+ months
Access and Assessment
This session equips workers with best practices on engagement strategies, diversion conversations, and understanding when and how to complete a VI-SPDAT.
Training Registration Code: Access. Click here to register.
Supportive Housing Program staff receiving referrals through CES: Case Managers, Peer Support Workers, Housing Specialists
Ideal Audience: Any staff member serving as an Access point to the homeless response system, including Street Outreach, Shelter intake workers, drop-in center workers, HUB workers, or any other agency serving persons experiencing homelessness.
Homeless Response System Overview
This session provides a shared understanding of homelessness and how our system is responding to it.
HMIS 101
Database training for all new system users, or returning users that have been out of the system for 6+ months
Practices in Supportive Housing
This 2-part session focuses on best practices for staff that enhance housing stability for participants in our housing programs, as well as needed forms and workflows.
Housing Operations
This session covers how Supportive Housing teams receiving rental assistance from HSN work with HSN’s Housing Locator Team to help participants find housing.
Training Registration Code: Housing. Click here to register.
Supportive Housing Program Managers receiving referrals through CES
Ideal Audience: Outreach, Shelter Workers or any staff designated to provide targeted navigation to persons who have been assessed through the Coordinated Entry System in our CoC.
Homeless Response System Overview
This session provides a shared understanding of homelessness and how our system is responding to it.
HMIS 101
Database training for all new system users, or returning users that have been out of the system for 6+ months
Practices in Supportive Housing
This 2-part session focuses on best practices for staff that enhance housing stability for participants in our housing programs, as well as needed forms and workflows.
Housing Operations
This session covers how Supportive Housing teams receiving rental assistance from HSN work with HSN’s Housing Locator Team to help participants find housing.
CoC Subrecipient Grants Training
This session covers forms and workflows for program administrators contracting with HSN.
Training Registration Code: Manager. Click here to register.
Housing Navigator (must be approved by HSN)
Ideal Audience: RRH/PSH Program staff, including Case Managers, Peer Support Specialists, Housing Specialist and Program Managers.
Homeless Response System Overview
This session provides a shared understanding of homelessness and how our system is responding to it.
HMIS 101
Database training for all new system users, or returning users that have been out of the system for 6+ months
Navigation into Supportive Housing
This session covers the role of a Housing Navigator, criteria for Supportive Housing programs, and how to get someone document ready for RRH or PSH.
Training Registration Code: Navigator. Click here to register.
HMIS User not participating in Coordinated Entry
Ideal Audience: RRH and PSH teams receiving rental assistance through HSN, including Case Managers, Housing Specialists, and Program Managers
Homeless Response System Overview
This session provides a shared understanding of homelessness and how our system is responding to it.
HMIS 101
Database training for all new system users, or returning users that have been out of the system for 6+ months
Training Registration Code: HMIS. Click here to register.
HMIS Agency Liaison
Homeless Response System Overview
This session provides a shared understanding of homelessness and how our system is responding to it.
HMIS 101
Database training for all new system users, or returning users that have been out of the system for 6+ months
HMIS Agency Liaison Orientation
HMIS users that are also Program Managers, Directors, HMIS Agency “Leads”
HMIS Reports 101 & 102
Database training for all new system users, or returning users that have been out of the system for 6+ months.
Training Registration Code: Liaison. Click here to register.
HSN Staff
Ideal Audience: All new staff system users or returning users that have been out of the system for 6+ months.
Homeless Response System Overview
This session provides a shared understanding of homelessness and how our system is responding to it.
*Other courses will be added, depending on role
Training Registration Code: HSN. Click here to register.
All Other Roles (if you don't fit into one of the above descriptions)
Homeless Response System Overview
This session provides a shared understanding of homelessness and how our system is responding to it.
HSN staff will contact the person requesting training to discuss course options. Other courses will be added, depending on role.
Training Registration Code: OTHER. Click here to register.
